Cookie Policy

Effective Date: 11/06/2023

Introduction

This Cookie Policy explains how Melbourne Therapy and Counselling Centre (“Melbourne Therapy and Counselling Centre,” “we,” “us,” or “our”) uses cookies, web beacons, and similar technologies on our website. This policy aims to provide you with clear and comprehensive information about the types of cookies we use, the purposes for which we use them, and how you can manage your cookie preferences.

By accessing or using our website, you agree to the use of cookies in accordance with this policy. If you do not agree to the use of cookies, please disable them by following the instructions provided in this policy or by adjusting your browser settings.

What are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are commonly used to make websites work more efficiently and to provide a better browsing experience. Cookies enable websites to remember your actions and preferences (such as login information, language selection, and font size) over a period of time, so you don’t have to re-enter them whenever you return to the website or browse different pages.

Types of Cookies We Use

a. Strictly Necessary Cookies: These cookies are essential for the functioning of our website and cannot be disabled in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling out forms. You can set your browser to block or alert you about these cookies, but some parts of the website may not function properly as a result.

b. Performance Cookies: These cookies collect information about how visitors use our website, such as the pages visited, the average time spent on the website, and any error messages encountered. This information is used to improve the performance and functionality of our website. These cookies do not personally identify you and are aggregated for statistical purposes only.

c. Functionality Cookies: These cookies enable our website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our website. If you do not allow these cookies, some or all of these services may not function properly.

d. Targeting/Advertising Cookies: These cookies are used to deliver targeted advertisements to you based on your interests, both within and outside our website. They are placed by advertising networks or social media platforms with our permission. These cookies may remember the websites you have visited and may share this information with other parties, such as advertisers.

Third-Party Cookies

We use third-party services, including but not limited to Google Analytics and Google Ads, to analyse the usage of our website and improve its performance. These services may use cookies and similar technologies to collect and store information about your interaction with our website, including your IP address. The data collected by these third-party services is subject to their respective privacy policies.

Managing Cookies

You can manage and control the use of cookies on our website through your browser settings. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or to notify you when a cookie is being placed on your device. Please note that disabling cookies may affect the functionality of our website and your ability to access certain features.

To learn more about how to manage cookies, you can refer to the “help” section of your browser or visit the websites of your browser’s provider.

Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically to stay informed about how we use cookies. The “Effective Date” at the beginning of this policy indicates the date when the policy becomes effective. By continuing to use our website after the effective date, you acknowledge and agree to the updated policy.

Contact Us

If you have any questions or concerns about our Cookie Policy or the use of cookies on our website, please email us or contact us at:

Privacy Officer
Melbourne Therapy and Counselling Centre
Suite 17, Level 1, 981 North Road
Murrumbeena, Victoria 3163

We will strive to address your inquiries and provide assistance regarding your cookie preferences.

Compliance with Australian Laws

This Cookie Policy is in accordance with Australian state and federal laws governing the use of cookies and similar technologies. We are committed to protecting your privacy and ensuring transparency in our data collection practices.

Please note that this Cookie Policy should be read in conjunction with our Privacy Policy, which provides detailed information about how we handle and protect your personal information.

Last Updated: 11/06/2023

This Cookie Policy was last updated on the indicated date and replaces any previous versions. We encourage you to regularly review this policy to stay informed of any updates or changes.